otrs | OTRS Soap Library | SOAP library

by suqld PHP Version: Current License: No License

X-Ray Key Features Code Snippets Community Discussions(10)Vulnerabilities Install Support

kandi X-RAY | otrs Summary

otrs is a PHP library typically used in Web Services, SOAP applications. otrs has no bugs, it has no vulnerabilities and it has low support. You can download it from GitHub.

This library has been replaced by suqld/otrs-rest-api and is no longer maintained. The new REST library (while hasn’t had all functions implemented) is nicer to user, and the "right" way. This SOAP library is still using the old SOAP methods from OTRS, instead of the GenericInterface Webservices .

Support

Quality

Security

License

Reuse

Support

otrs has a low active ecosystem.

It has 5 star(s) with 4 fork(s). There are 5 watchers for this library.

It had no major release in the last 6 months.

otrs has no issues reported. There are no pull requests.

It has a neutral sentiment in the developer community.

The latest version of otrs is current.

Quality

otrs has no bugs reported.

Security

otrs has no vulnerabilities reported, and its dependent libraries have no vulnerabilities reported.

License

otrs does not have a standard license declared.

Check the repository for any license declaration and review the terms closely.

Without a license, all rights are reserved, and you cannot use the library in your applications.

Reuse

otrs releases are not available. You will need to build from source code and install.

Top functions reviewed by kandi - BETA

kandi has reviewed otrs and discovered the below as its top functions. This is intended to give you an instant insight into otrs implemented functionality, and help decide if they suit your requirements.

Add an article to a ticket
Create a new ticket
Send request to server
Move a ticket to another .
Set ticket state
Create SOAP client
Attach a file to an article
Get ticket number .
Get ticket ID by ticket number .
Get ticket information .

Get all kandi verified functions for this library.

otrs Key Features

No Key Features are available at this moment for otrs.

otrs Examples and Code Snippets

No Code Snippets are available at this moment for otrs.

Community Discussions

Trending Discussions on otrs

Change color of specific title with jquery

Reference found where even-sized list expected - OTRS issue

Power BI calculating time difference excluding weekends and non working hours

how to use properly OTRS GenericTicketConnectorSOAP in PHP

Problem with checking values of JSON array using Rest Assured

how to download all the python packages mentioned in the requirement.txt to a folder in linux?

Can't locate loadable object for module main in @INC

OTRS : Create Outgoing E-Mail-Ticket via Webservice

Python throws 'certificate verify failed' Error while instantiating client session in OTRS

Unable to run OTRS daemon, OTRS6 on Cent OS 7

QUESTION

Change color of specific title with jquery

Asked 2021-Jun-09 at 10:39

Im looking to change title text color if title is equal to specific text. In this case i try to change color, when title is "Guilherme". Some help?

Part of webpage link:

xpto.com/otrs/index.pl?Action=AgentTicketZoom;TicketID=17564

Html code:

jquery script:

...

ANSWER

Answered 2021-Jun-09 at 10:39

You can set colours via css using attribute selectors:

Source https://stackoverflow.com/questions/67901410

QUESTION

Reference found where even-sized list expected - OTRS issue

Asked 2021-May-26 at 12:03

I'm get this error on my OTRS system, and I can't figure out what is happening.

Error on syslog:

There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::PendingCheck: Reference found where even-sized list expected at /opt/otrs/Kernel/System/GenericAgent.pm line 988.

Part of code which is faulty:

...

ANSWER

Answered 2021-May-26 at 12:02

The message you see is a warning, not an error. If you add use diagnostics;, you will get more details about the issue:

Source https://stackoverflow.com/questions/67703953

QUESTION

Power BI calculating time difference excluding weekends and non working hours

Asked 2021-Feb-25 at 12:27

I have the below table and calculating the durations between First_change_Date and Create_date using this DAX formula:

...

ANSWER

Answered 2021-Feb-25 at 07:33

I split the date/time in to date and time columns. I then use a date dimension, where one of the columns is "Is Working Day" = TRUE(), based on which day of the week it is (a simple calculated column). In the time dimension, you do the same to identify "Working Hour" = TRUE(), again, a simple calculation.

Once you have the dimensions in place it then becomes very easy to build your calculations to include / exclude.

Source https://stackoverflow.com/questions/66351924

QUESTION

how to use properly OTRS GenericTicketConnectorSOAP in PHP

Asked 2020-Aug-18 at 14:05

I am using PHP version 5.6 . I made a PHP form that have 3 fields, username,password and CSV file upload. The CSV file contains in every line two "number codes" the ticket number and the invoice number divided by ";" , so in that way the CSV have two columns. On the processing code that i wrote, i made the code to read the CSV file line by line and explode the ticket number and the invoice number in two variables. After that, the code making the XML data that need to be sent via GenericTicketConnectorSOAP and perform the Ticket update. My php code is the following:

...

ANSWER

Answered 2020-Aug-18 at 14:05

The issue has been solved by adding on php.ini file these lines:

Source https://stackoverflow.com/questions/62993678

QUESTION

Problem with checking values of JSON array using Rest Assured

Asked 2020-Jul-27 at 13:27

I'm trying to add some tests with Rest-Assured to my application, but I can't figure out how to assert some nested values. The error message is :

Expected: (a collection containing "json") Actual: [[json, spring, gulp, path etc...]]

Here is the code :

...

ANSWER

Answered 2020-Jul-27 at 12:57

The first problem you don't need to check the presence of an item with hasItems, you should use hasItem

Source https://stackoverflow.com/questions/63114006

QUESTION

how to download all the python packages mentioned in the requirement.txt to a folder in linux?

Asked 2020-Jun-30 at 21:01

I want to download all the python packages mentioned in the requirement.txt to a folder in Linux. I don't want to install them. I just need to download them.

python version is 3.6

list of packages in the requirement.txt

...

ANSWER

Answered 2020-Jun-30 at 21:01

The documentation gives what you want : pip download

pip download does the same resolution and downloading as pip install, but instead of installing the dependencies, it collects the downloaded distributions into the directory provided

source

So you may try these option with pip download :

Source https://stackoverflow.com/questions/62658112

QUESTION

Can't locate loadable object for module main in @INC

Asked 2020-May-25 at 09:21

In a mod_perl application running on ubuntu 16.04 after a certain while where everything functions fine (a few days) we get a fatal message in the errorlog:

failed to resolve handler MyHandler::ModPerl20 Can't locate loadable object for module main in @INC

MyHander::ModPerl20 is defined in a location block

...

ANSWER

Answered 2017-Feb-02 at 11:32

~~I bet your code uses CGI.pm and that is what is causing it to crash. Run the code without CGI.pm and the code will never crash.~~

I suspect the Perl script induced a memory wrap and the server had to panic (CGI.pm among other things can cause this). So There is a spot in the Perl code that does not handle a certain situation properly.

Without being able to see your code I can only guess what to do from here on.. But you can try turning on warning's PerlWarn on or PerlSwitches -W in the config, use strict, warning's, add a file that log's all of Perl's warning and die errors.

Source https://stackoverflow.com/questions/41768004

QUESTION

OTRS : Create Outgoing E-Mail-Ticket via Webservice

Asked 2020-May-04 at 13:34

I am trying to create an Ticket via PHP & the REST genericinterface from OTRS (https://doc.otrs.com/doc/manual/admin/6.0/en/html/genericinterface.html#id-1.6.12.10.7.2).

I can create an Ticket and also an Article. But instead of an outgoing email the OTRS History looks like the user was sending a ticket to the queue. And also no mail is going out to the customer :-(. But I like to have an outgoing EMail Ticket together with a pending state of the ticket.

Here my PHP code

...

ANSWER

Answered 2020-May-04 at 13:34

https://forums.otterhub.org/viewtopic.php?p=168025#p168025 solved my problem. You need a extra plugin (https://github.com/znuny/Znuny4OTRS-GIArticleSend) to be able to send an outgoing EMail Ticket.

Source https://stackoverflow.com/questions/61062018

QUESTION

Python throws 'certificate verify failed' Error while instantiating client session in OTRS

Asked 2020-Mar-25 at 05:47

Im trying to login into a OTRS server using python library called pyotrs. When I try to run the below code,

...

ANSWER

Answered 2020-Mar-25 at 05:47

client = Client(baseurl="localhost", username="name", password="pwd",https_verify=False)

using https_verify as false will work..

Actually OTRS has the following arguments for PYOTRS :

"""PyOTRS Client class - includes Session handling

Source https://stackoverflow.com/questions/60838278

QUESTION

Unable to run OTRS daemon, OTRS6 on Cent OS 7

Asked 2020-Feb-26 at 01:42

I am facing issue while trying to start ORTS daemon on CentOS linux

FACILITY:

OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SystemConfigurationSyncManager-07

MESSAGE:

Access denied for user 'otrs'@'localhost' (using password: YES)

When I am trying get the status using command:

...

ANSWER

Answered 2018-Feb-13 at 15:25

The error comes from the mysql daemon and has nothing to do with Perl. Try this on the command-line on the server running otrs:

Source https://stackoverflow.com/questions/48765287

Community Discussions, Code Snippets contain sources that include Stack Exchange Network

Vulnerabilities

No vulnerabilities reported

Install otrs

You can download it from GitHub.
PHP requires the Visual C runtime (CRT). The Microsoft Visual C++ Redistributable for Visual Studio 2019 is suitable for all these PHP versions, see visualstudio.microsoft.com. You MUST download the x86 CRT for PHP x86 builds and the x64 CRT for PHP x64 builds. The CRT installer supports the /quiet and /norestart command-line switches, so you can also script it.

Support

For any new features, suggestions and bugs create an issue on GitHub. If you have any questions check and ask questions on community page Stack Overflow .

Find more information at: