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Virtual Agent --> Deep Study

by akshara Updated: May 27, 2022

π‘½π’Šπ’“π’•π’–π’‚π’ π‘¨π’ˆπ’†π’π’•π’” are those computer programs that are a mix of programmed rules and conversational intelligence in providing basic help. They contain chatbots, voice bots, and even interactive voice responses. It is termed as a π’…π’Šπ’ˆπ’Šπ’•π’‚π’ π’‚π’”π’”π’Šπ’”π’•π’‚π’π’•. Virtual agents can communicate through any medium. A π’—π’Šπ’“π’•π’–π’‚π’ π’‚π’”π’”π’Šπ’”π’•π’‚π’π’• is a remote customer service that uses technology to provide service without the need to directly interact with the company's agent.

  • π‘Ίπ’π’Žπ’† π’ƒπ’†π’π’†π’‡π’Šπ’•π’” 𝒐𝒇 π‘½π’Šπ’“π’•π’–π’‚π’ π’‚π’ˆπ’†π’π’•π’” 𝒂𝒓𝒆:
  • It is always consistent which improves efficiency
    Responds quickly and provides self-service
    Improves customer support and satisfaction
  • π‘Ύπ’π’“π’Œπ’Šπ’π’ˆ 𝒐𝒇 π‘½π’Šπ’“π’•π’–π’‚π’ π‘¨π’ˆπ’†π’π’•π’”
  • The virtual agent uses Natural Language Processing to identify keywords that humans use in their inquiry. The virtual agent then reacts to the inquiry through its scripted responses. These responses are trained into the system as the responses to keywords mentioned. The virtual agent is scripted to respond in specific ways to be specific to humans. Initially, the workflow is identified for which bot has to be worked on. Then, mapping of the responses for the particular inquiry that the human raise has to be trained. While training the bot scripting is created, when the bot identifies the keyword in the human's inquiry it responds with the scripted and trained response to best match the keyword.
  • π‘»π’–π’•π’π’“π’Šπ’‚π’ 𝒐𝒏 π’Šπ’Žπ’‘π’π’†π’Žπ’†π’π’•π’Šπ’π’ˆ π‘½π’Šπ’“π’•π’–π’‚π’ π‘¨π’ˆπ’†π’π’•
  • https://youtu.be/0kxSM7fFB_Q

π‘»π’šπ’‘π’†π’” 𝒐𝒇 π‘½π’Šπ’“π’•π’–π’‚π’ π’‚π’ˆπ’†π’π’•

The Virtual agents are classified into different types based on the media of communication:

𝟏) π‘½π’π’Šπ’„π’† 𝑩𝒐𝒕𝒔

Voice bots are software developed by artificial intelligence that allows a caller to navigate an interactive voice response system with their voice, generally using natural language

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Python star image 121 Version:Current

License: Strong Copyleft (AGPL-3.0)

The first voice chat-related Telegram bot to be open-sourced. Uses MPV and has queue, stream & YouTube support.

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vcpbby callsmusic

Python star image 121 Version:Current License: Strong Copyleft (AGPL-3.0)

The first voice chat-related Telegram bot to be open-sourced. Uses MPV and has queue, stream & YouTube support.
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Telegram_VC_Botby TheHamkerCat

Python star image 313 Version:Current

License: Permissive (MIT)

Telegram Voice Chat Bot Written In Python Using Pytgcalls & Pyrogram.

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Telegram_VC_Botby TheHamkerCat

Python star image 313 Version:Current License: Permissive (MIT)

Telegram Voice Chat Bot Written In Python Using Pytgcalls & Pyrogram.
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VideoPlayerBotby AsmSafone

Python star image 158 Version:Update

License: Strong Copyleft (AGPL-3.0)

An Telegram Bot By @AsmSafone To Stream Videos in Telegram Voice Chat. This is Also The Source Code of The Bot Which is Being Used In Our Support Group! ❀️

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VideoPlayerBotby AsmSafone

Python star image 158 Version:Update License: Strong Copyleft (AGPL-3.0)

An Telegram Bot By @AsmSafone To Stream Videos in Telegram Voice Chat. This is Also The Source Code of The Bot Which is Being Used In Our Support Group! ❀️
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VCsMusicBotby LushaiMusic

Python star image 58 Version:v5.0

License: Strong Copyleft (AGPL-3.0)

A bot that can play music on Telegram Group and Channel Voice Chats

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VCsMusicBotby LushaiMusic

Python star image 58 Version:v5.0 License: Strong Copyleft (AGPL-3.0)

A bot that can play music on Telegram Group and Channel Voice Chats
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rasa_coreby RasaHQ

Python star image 2313 Version:0.13.7

License: Permissive (Apache-2.0)

Rasa Core is now part of the Rasa repo: An open source machine learning framework to automate text-and voice-based conversations

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rasa_coreby RasaHQ

Python star image 2313 Version:0.13.7 License: Permissive (Apache-2.0)

Rasa Core is now part of the Rasa repo: An open source machine learning framework to automate text-and voice-based conversations
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𝟐) π‘ͺ𝒉𝒂𝒕𝒃𝒐𝒕𝒔

A chatbot is a software application used to conduct an online chat conversation via text or text-to-speech. It is consistent and allows 24/7 customer support.

ChatterBotby gunthercox

Python star image 12846 Version:1.0.8

License: Permissive (BSD-3-Clause)

ChatterBot is a machine learning, conversational dialog engine for creating chat bots

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ChatterBotby gunthercox

Python star image 12846 Version:1.0.8 License: Permissive (BSD-3-Clause)

ChatterBot is a machine learning, conversational dialog engine for creating chat bots
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ehForwarderBotby ehForwarderBot

Python star image 2881 Version:2.1.1

License: Strong Copyleft (AGPL-3.0)

An extensible message tunneling chat bot framework. Delivers messages to and from multiple platforms and remotely control your accounts.

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ehForwarderBotby ehForwarderBot

Python star image 2881 Version:2.1.1 License: Strong Copyleft (AGPL-3.0)

An extensible message tunneling chat bot framework. Delivers messages to and from multiple platforms and remotely control your accounts.
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opsdroidby opsdroid

Python star image 722 Version:v0.28.0

License: Permissive (Apache-2.0)

πŸ€– An open source chat-ops bot framework

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opsdroidby opsdroid

Python star image 722 Version:v0.28.0 License: Permissive (Apache-2.0)

πŸ€– An open source chat-ops bot framework
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brutalby Netflix

Python star image 192 Version:0.3.3

License: Others (Non-SPDX)

A multi-network asynchronous chat bot framework using twisted

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brutalby Netflix

Python star image 192 Version:0.3.3 License: Others (Non-SPDX)

A multi-network asynchronous chat bot framework using twisted
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Cathyby DevDungeon

Python star image 3 Version:Current

License: Strong Copyleft (GPL-3.0)

Artificial intelligence (AI) chat bot for Discord written in Python 3

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Cathyby DevDungeon

Python star image 3 Version:Current License: Strong Copyleft (GPL-3.0)

Artificial intelligence (AI) chat bot for Discord written in Python 3
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πŸ‘) π‘°π’π’•π’†π’“π’‚π’„π’•π’Šπ’—π’† 𝑩𝒐𝒕𝒔

Interactive Bots are a form of Chatbot where the conversational flow is driven by Symphony Elements. Instead of listening for plain text as the only source of data, Interactive Bots can collect data or commands through structured forms.

rasaby RasaHQ

Python star image 15445 Version:3.4.2

License: Permissive (Apache-2.0)

πŸ’¬ Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants

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rasaby RasaHQ

Python star image 15445 Version:3.4.2 License: Permissive (Apache-2.0)

πŸ’¬ Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants
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InstaPyby InstaPy

Python star image 14983 Version:legacy

License: Strong Copyleft (GPL-3.0)

πŸ“· Instagram Bot - Tool for automated Instagram interactions

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InstaPyby InstaPy

Python star image 14983 Version:legacy License: Strong Copyleft (GPL-3.0)

πŸ“· Instagram Bot - Tool for automated Instagram interactions
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botbuilder-pythonby microsoft

Python star image 517 Version:4.14.1

License: Permissive (MIT)

The Microsoft Bot Framework provides what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

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botbuilder-pythonby microsoft

Python star image 517 Version:4.14.1 License: Permissive (MIT)

The Microsoft Bot Framework provides what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
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twitterbotby thricedotted

Python star image 228 Version:Current

License: Permissive (MIT)

A Python framework for creating interactive Twitter bots

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twitterbotby thricedotted

Python star image 228 Version:Current License: Permissive (MIT)

A Python framework for creating interactive Twitter bots
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streamcordby streamcord

Python star image 46 Version:Current

License: Permissive (BSL-1.0)

A Discord bot that interacts with the popular streaming service Twitch.tv

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streamcordby streamcord

Python star image 46 Version:Current License: Permissive (BSL-1.0)

A Discord bot that interacts with the popular streaming service Twitch.tv
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