TIM-TALK_ITSM_BOT | Intelligent ITSM BOT for Microsoft Teams

by Softline_Services_India_Pvt._Ltd. Cloud API Version: Current License: Non-SPDX

X-Ray Key Features Code Snippets Community Discussions Vulnerabilities Install Support

kandi X-RAY | TIM-TALK ITSM BOT Summary

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TIM-TALK is a cognitive ITSM bot for Teams. This bot integrates seamlessly with any existing ITSM tool like SymphonySummit, ServiceNow, ManageEngine etc and works proactively to help users to create/manage/support requests intelligently using its AI capabilities. This BOT is powered using Microsoft Azure, sits on Teams and uses all its capabilities to improve the user experience.

Support

Quality

Security

License

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Support

TIM-TALK ITSM BOT has a medium active ecosystem.

It has 0.

0 rating and 0 review(s).

The latest version of TIM-TALK ITSM BOT is current.

Quality

TIM-TALK ITSM BOT has no bugs reported.

Security

TIM-TALK ITSM BOT has no vulnerabilities reported.

License

TIM-TALK ITSM BOT has a Non-SPDX License.

Non-SPDX licenses can be open source with a non SPDX compliant license, or non open source licenses, and you need to review them closely before use.

Reuse

TIM-TALK ITSM BOT releases are not available. You will need to build from source code and install.

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TIM-TALK ITSM BOT Key Features

Existing ITSM integration

Create a Service/Incident request with a dynamic adaptive card for custom parameters

Manage Service/Incident request including “View in <ITSM Tool>” integration

Intelligent service/incident and category/catalogue selection while raising requests

Intelligent dialogue transitions for fail-safe conversations

SLA based proactive request updates

BOT handoff to engineers

Share the request information anywhere in Teams using Messaging Extensions

View all the user requests details in one place using Teams Tab

Detailed KB videos and pop-ups using Teams Task Module

Seamless AI - ITSM automated synchronisation

TIM-TALK ITSM BOT Examples and Code Snippets

No Code Snippets are available at this moment for TIM-TALK ITSM BOT.

Community Discussions

No Community Discussions are available at this moment for TIM-TALK ITSM BOT.Refer to stack overflow page for discussions.

Community Discussions, Code Snippets contain sources that include Stack Exchange Network

Vulnerabilities

No vulnerabilities reported

Install TIM-TALK ITSM BOT

You can download it from Azure.

Support

For any new features, suggestions and bugs create an issue on Azure. If you have any questions check and ask questions on community page Stack Overflow .

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