TIM-TALK_ITSM_BOT | Intelligent ITSM BOT for Microsoft Teams

 by   Softline_Services_India_Pvt._Ltd. Cloud API Version: Current License: Non-SPDX

kandi X-RAY | TIM-TALK ITSM BOT Summary

kandi X-RAY | TIM-TALK ITSM BOT Summary


TIM-TALK is a cognitive ITSM bot for Teams. This bot integrates seamlessly with any existing ITSM tool like SymphonySummit, ServiceNow, ManageEngine etc and works proactively to help users to create/manage/support requests intelligently using its AI capabilities. This BOT is powered using Microsoft Azure, sits on Teams and uses all its capabilities to improve the user experience.

            kandi-support Support

              TIM-TALK ITSM BOT has a medium active ecosystem.
              It has 0.
              0 rating and 0 review(s).
              The latest version of TIM-TALK ITSM BOT is current.

            kandi-Quality Quality

              TIM-TALK ITSM BOT has no bugs reported.

            kandi-Security Security

              TIM-TALK ITSM BOT has no vulnerabilities reported.

            kandi-License License

              TIM-TALK ITSM BOT has a Non-SPDX License.
              Non-SPDX licenses can be open source with a non SPDX compliant license, or non open source licenses, and you need to review them closely before use.

            kandi-Reuse Reuse

              TIM-TALK ITSM BOT releases are not available. You will need to build from source code and install.

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            TIM-TALK ITSM BOT Key Features

            Existing ITSM integration
            Create a Service/Incident request with a dynamic adaptive card for custom parameters
            Manage Service/Incident request including “View in <ITSM Tool>” integration
            Intelligent service/incident and category/catalogue selection while raising requests
            Intelligent dialogue transitions for fail-safe conversations
            SLA based proactive request updates
            BOT handoff to engineers
            Share the request information anywhere in Teams using Messaging Extensions
            View all the user requests details in one place using Teams Tab
            Detailed KB videos and pop-ups using Teams Task Module
            Seamless AI - ITSM automated synchronisation

            TIM-TALK ITSM BOT Examples and Code Snippets

            No Code Snippets are available at this moment for TIM-TALK ITSM BOT.

            Community Discussions

            No Community Discussions are available at this moment for TIM-TALK ITSM BOT.Refer to stack overflow page for discussions.

            Community Discussions, Code Snippets contain sources that include Stack Exchange Network


            No vulnerabilities reported

            Install TIM-TALK ITSM BOT

            You can download it from Azure.


            For any new features, suggestions and bugs create an issue on Azure. If you have any questions check and ask questions on community page Stack Overflow .
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