member-account | 账户账务 -
kandi X-RAY | member-account Summary
kandi X-RAY | member-account Summary
member-account
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Top functions reviewed by kandi - BETA
- Open the BusiAcct
- Save the busi acct
- Method to get the account for the given user
- Add the subject to the account
- Retrieves a subject by code
- Transform tuple array
- Get setter by field name
- Returns all the busi acct related to the given member ID
- Build criteria
- This method is used to update pojo balance
- Update by account
- Query for busi acct
- Get all accounts for a given member id
- Find all the rules for a txn info
- Check if entry is invalid
- Batch account batch
- Get all rules for a given subject rule
- Get the number of bus accounts
- Returns count of user account rule
- All rules for a subject
- Returns a list of AccEntry objects
- Process Ledger Ledger Account
- This method returns a list of busns acct queries
- Free account
member-account Key Features
member-account Examples and Code Snippets
Community Discussions
Trending Discussions on member-account
QUESTION
I am evaluating osTicket for a company who repair printers.
When company's customers need support, they have to log in osTicket to open a issue.
First, they have to be able to select one device id (or serial number) of their broken printer. For this, I will need to populate the relation id_device-account in somewhere. Then they will select the kind of issue and will apport other datas.
After the issue was saved, the system have to assig that ticket to a technician (for this I will need to populate a second list with the relation between staff-memebers and accounts).
Where can I define these lists with relations (device-account and staff-member-account) and how can I performed these automations?
Thanks in advance and regards, Gonzalo
...ANSWER
Answered 2017-Feb-23 at 22:28This is built into osTicket. Or at least it is for the latest version.
You will need to set up a custom form: Admin -> Manage -> Forms and then add your printer values into the main support form.
Then you need to go to Manage -> Ticket Filter. In there, you can assign filters based on the custom form's field for each printer type (or multiple printer types if you want) and have them sent to specific agents or to agent teams or departments under the action tab.
Community Discussions, Code Snippets contain sources that include Stack Exchange Network
Vulnerabilities
No vulnerabilities reported
Install member-account
You can use member-account like any standard Java library. Please include the the jar files in your classpath. You can also use any IDE and you can run and debug the member-account component as you would do with any other Java program. Best practice is to use a build tool that supports dependency management such as Maven or Gradle. For Maven installation, please refer maven.apache.org. For Gradle installation, please refer gradle.org .
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