plugin-dialpad | Dialpad plug-in for Twilio Flex | Software As A Service library
kandi X-RAY | plugin-dialpad Summary
kandi X-RAY | plugin-dialpad Summary
This plug-in adds an icon to the side navigation bar which will open a dialpad. When a call is placed, a new TaskRouter Task is created through a Twilio Function and routed through the TaskRouter Workflow. Changes will need to be made to the Workflow in order to ensure that this Task gets routed back to the original worker. Once the Worker is assigned the Task, a customization from the plug-in will auto-accept the Task on the Worker’s behalf, create a Conference and will call a second Twilio Function which will place the agent into the previously created Conference. Once the Worker is in the conference, a third Twilio Function is called which will place the outbound call into the same Conference.
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QUESTION
I'm trying to use this dialpad plugin for Twilio Flex to make phone calls. I'm newbie on this so maybe I'm forgetting something to do in the process. I will detail the steps I made:
...ANSWER
Answered 2019-Jul-22 at 16:49Ok, finally I could fix my problem.
First, I had to create Twilio functions according to github: https://github.com/lehel-twilio/plugin-dialpad/tree/master/src/functions
After that, when I make a phone call it's showing me an error message on Twilio Debugger: Got HTTP 500 response from https://*****.twil.io/call-outbound-join Error: 'From' phone number not verified
.
My Twilio Phone Number is from another country, so I fixed adding this additional code on "Create New Task" function which allows so add "+" sign automatically:
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Install plugin-dialpad
cp public/appConfig.example.js public/appConfig.js
npm run build
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