twilio-f | Twilio microservice to forward Calls and SMS | SMS library

I want to know the lifetime of temporary storage in Twilio Functions. To be specific, I have the following two questions:

1. For a studio flow, are all run-function-widgets access the same temporary storage? e.g. using it as a cache so I can download data from an external link once only (for each incoming phone call)

2. For different incoming phone calls, are temporary storage shared (or possibly shared) between them? I want to store some temporary user-specific data in it. I want to ensure that they can not see each other's temporary storage for different incoming phone calls.

Here is a similar question, but I don't think "the answer" answered the question.

I have read this blog and it says "For example, you might like to create a file with user-provided data and send it onto the next step in a flow based on your business needs". I guess it means for different incoming phone calls, executions of flow have their own temporary storage, but I am not sure.

I am using Twilio Flex to support a call center. I have a TaskRouter workflow set up where Task Reservation Timeout is set to 120 seconds. In its filter, I've created two routing steps. The first one finds matching workers in the main queue and has a timeout of 120 seconds. After 120 seconds, it should move to Call Forward Queue. In the call forward queue, no workers exist (target worker expression: 1==2). I'm catching all these events with a "trEventListener" function. Once a task is moved into the Call Forward queue, I call the "callForward" function which uses twiml.dial() to connect the call to an external number. I also change this task's status to "canceled" with a custom reason so I can track it in flex insights. I am using the guide in this link to form my logic: https://support.twilio.com/hc/en-us/articles/360021082934-Implementing-Voicemail-with-Twilio-Flex-TaskRouter-and-WFO.

Call forwarding is working fine but according to Flex insights, there are some calls that get handled after 120 seconds (between 120 - 300 seconds). Ideally, these should be forwarded as well. There is also no error logged for me to track down why this is happening to only a handful of calls.

Furthermore, in some cases, when I try to change the task status to cancel with my custom reason, it spits out the following error: Cannot cancel task because it is not pending or reserved. In other cases, it works fine. It's again hard to figure out why it's selectively working and not consistent in its behavior.

Here is the function code.

trEventListener.js:

I used twilio serverless:init to generate a Twilio service locally and then later deployed it to Twilio. At some point I noticed a file named .twilio-functions present in the root of the project. It's contents looked like this:

I followed this guide to setup this service:

I have this all set up and working but what confused me is, when someone sends a message to the Twilio number. It will send the message to all the users in the google sheets but when the users receive the messages, it doesn't show who sent the message. It says From: (The persons name who the message was sent to rather than where it was sent from.

For example: Person A send a message to Twilio Number

Person B receives the message as follows:
From: Person B (should have person A's info there)

Any help from the developer of this would be helpful.

I'm facing a "runtime application timed out" error whenever I try to filter TaskQueues. Here is the complete scenario.

On the twilio flex contact pad, I have to show cumulative count of pending tasks from all the task queues, that the agent belongs to. For this, I have written a twilio function which takes the worker skills as input and filters TaskQueues based on skills supplied, and count the pending tasks. I followed the twilio documentation provided here. I tried different ways to write the expression, but all are eventually resulting in time out error.

The worker attributes are defined as below

I'm attempting to use Twilio Functions to handle token generation for my Twilio application. I previously was using a Node.js + Express Server to accomplish this, but I do not know how to figure out enable CORS in this type of environment.
My Client Code looks like this:

I would like to pass along the Twilio phone number's Friendly Name when I forward the SMS message to another phone number. (The Friendly Name is a property assigned to a Twilio number when it is purchased.)

This is not the same as "Send Branded SMS Messages Using Twilio Alphanumeric Sender ID" described here and here.

I am operating in the USA where the above is not supported, and I am OK including the "Friendly Name" in the body of the forwarded message (or the subject line of the email). Also, The "Friendly Name" is not associated with the original sender of the message as in the above examples, but instead is associated with my Twilio numbers. Hope that's all clear.

I am using this example code:

Forwarding SMS messages to another phone number – Twilio Support

Three parameters are passed into the function:

I want to write a plugin for WordPress which says 'Hello World' for incoming calls to my Twillio phone-number. I set a POST webhook for incoming calls on Twilio admin: https://myWPsite.com/wp-json/callcenter/incoming. I created a WP-plugin with the following code (found in Twilio Docs), and placed the Twilio PHP helper lib into it's folder:

I'm new to Twilio. I'm attempting to forward an SMS to an email address using this tutorial:

https://www.twilio.com/blog/2017/07/forward-incoming-sms-messages-to-email-with-node-js-sendgrid-and-twilio-functions.html

I feel certain I've done everything it says to do, but I get an error 11200 HTTP retrieval failure every time, with these details:

{ "message": "Cannot find module 'got'", "name": "Error", "stack": "Error: Cannot find module 'got'\n at Function.Module._resolveFilename (module.js:547:15)\n at Function.Module._load (module.js:474:25)\n at Module.require (module.js:596:17)\n at Module.twilioRequire [as require] (/var/task/node_modules/enigma-lambda/src/dependency.js:28:21)\n at require (internal/module.js:11:18)\n at Object. (/var/task/handlers/ZFa37cc3db9fd8db0501c2e5fc92137969.js:1:75)\n
at Module._compile (module.js:652:30)\n at Object.Module._extensions..js (module.js:663:10)\n at Module.load (module.js:565:32)\n at tryModuleLoad (module.js:505:12)" }

I've tried making absolutely sure I have the function written the same as the tutorial. I copied it directly from the github page to be sure. I'm not sure how to proceed in troubleshooting this, it seems it's telling me that 'got' isn't found but it's supposed to be available in Twilio functions. Any ideas? Thanks.

Edit: Here is the code: