rtir | Using RT 's configuration interface

by bestpractical Perl Version: 5.0.3 License: No License

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kandi X-RAY | rtir Summary

rtir is a Perl library. rtir has no vulnerabilities and it has low support. However rtir has 42 bugs. You can download it from GitHub.

Using RT's configuration interface, add the email address of the Network Operations Team (the people who will handle activating and removing network blocks) as AdminCc on the Countermeasures queue. RT -> Queues -> Countermeasures -> Watchers. You may want to modify the email messages that are automatically sent on the creation of Investigations and Countermeasures. RT -> Queues -> -> Templates. RT -> Global -> Templates. By default, RT ships with a number of global Scrips. You should use RT's configuration interface to look through them, and disable any that aren't apropriate in your environment. RT -> Queues -> -> Scrips. RT -> Global -> Scrips. Add staff members who handle incidents to the DutyTeam group. RT -> Configuration -> Groups -> DutyTeam -> Members. You can override values defined in RTIR_Config.pm by creating RTIR_SiteConfig.pm in /opt/rt4/etc/ and adding your customizations.

Support

Quality

Security

License

Reuse

Support

rtir has a low active ecosystem.

It has 108 star(s) with 27 fork(s). There are 35 watchers for this library.

It had no major release in the last 12 months.

rtir has no issues reported. There are 1 open pull requests and 0 closed requests.

It has a neutral sentiment in the developer community.

The latest version of rtir is 5.0.3

Quality

rtir has 42 bugs (0 blocker, 0 critical, 19 major, 23 minor) and 27 code smells.

Security

rtir has no vulnerabilities reported, and its dependent libraries have no vulnerabilities reported.

rtir code analysis shows 0 unresolved vulnerabilities.

There are 0 security hotspots that need review.

License

rtir does not have a standard license declared.

Check the repository for any license declaration and review the terms closely.

Without a license, all rights are reserved, and you cannot use the library in your applications.

Reuse

rtir releases are available to install and integrate.

Installation instructions, examples and code snippets are available.

It has 5967 lines of code, 0 functions and 38 files.

It has low code complexity. Code complexity directly impacts maintainability of the code.

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rtir Key Features

No Key Features are available at this moment for rtir.

rtir Examples and Code Snippets

No Code Snippets are available at this moment for rtir.

Community Discussions

No Community Discussions are available at this moment for rtir.Refer to stack overflow page for discussions.

Community Discussions, Code Snippets contain sources that include Stack Exchange Network

Vulnerabilities

No vulnerabilities reported

Install rtir

If you've installed a prior version of RTIR, you will need to follow special steps to upgrade. See the docs/UPGRADING file for detailed information.
Install the current release of the RT 4.4 series following RT's regular installation instructions. Run "perl Makefile.PL" to generate a makefile for RTIR. Install any extra Perl modules RTIR needs that aren't already installed. The output from the previous step will list new modules needed, or if existing modules need to be upgraded to a newer version.
Install the current release of the RT 4.4 series following RT's regular installation instructions
Run "perl Makefile.PL" to generate a makefile for RTIR.
Install any extra Perl modules RTIR needs that aren't already installed. The output from the previous step will list new modules needed, or if existing modules need to be upgraded to a newer version.
Type "make install".
Activate the RTIR extension by putting the following line in your RT's etc/RT_SiteConfig.pm file: Plugin('RT::IR');
Stop and start your web server.
An alias for the Incident Reports queue will need to be configured. Add the following lines to /etc/aliases (or your local equivalent):. rtir: "|/opt/rt4/bin/rt-mailgate --queue 'Incident Reports' --action correspond --url http://rt.example.com/". You should substitute the URL for RT's web interface for http://rt.example.com/. o If your webserver uses SSL, rt-mailgate will require several new Perl libraries. See the RT README for more details on this option. o See "perldoc /opt/rt4/bin/rt-mailgate" for more info about the rt-mailgate script. o If you're configuring RTIR with support for multiple constituencies, please refer to the instructions in the file docs/Constituencies.pod which is also viewable here http://www.bestpractical.com/docs/rtir/4.0/Constituencies.html.

Support

Documents included with RTIR are also available for browsing at http://www.bestpractical.com/docs/rtir/4.0/. docs/UPGRADING-* Version specific upgrading files. If upgrading from 3.0, you would read the UPGRADING-3.0, UPGRADING-3.2, and UPGRADING-4.0 files. docs/Tutorial.pod ( also at http://bestpractical.com/docs/rtir/4.0/Tutorial ) Extended information about ticket merging. docs/Constituencies.pod ( also at http://bestpractical.com/docs/rtir/4.0/Constituencies ) Information about setting up RTIR with multiple user constituencies. docs/AdministrationTutorial.pod ( also at http://bestpractical.com/docs/rtir/4.0/AdministrationTutorial ) Information about setting up RTIR for Administrators. etc/RTIR_Config.pm (Contains a number of RTIR-specific configuration options and instructions for their use) http://www.bestpractical.com/docs/rtir/4.0/RTIR_Config.html. RTIR mailing list Subscribe by sending mail to rtir-request@lists.bestpractical.com.

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