zendesk-flatfile | produce flat HTML files for individual tickets

by scottdotjs Perl Version: Current License: Non-SPDX

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kandi X-RAY | zendesk-flatfile Summary

zendesk-flatfile is a Perl library. zendesk-flatfile has no bugs, it has no vulnerabilities and it has low support. However zendesk-flatfile has a Non-SPDX License. You can download it from GitHub.

This is a tool, written in Perl, to convert a Zendesk Support JSON export file of tickets into individual HTML files and download all ticket attachments. The output isn't particularly attractive but is honest, containing:. It doesn't currently produce an index of tickets or users. That may change in a future release. Patches to improve the fidelity of the ticket template, or for that matter my horrible CSS, are very welcome. It's intended to work on complete data dumps, not incremental ones. You may have to contact Zendesk's support to request JSON as an output format.

Support

Quality

Security

License

Reuse

Support

zendesk-flatfile has a low active ecosystem.

It has 0 star(s) with 1 fork(s). There are no watchers for this library.

It had no major release in the last 6 months.

There are 0 open issues and 2 have been closed. On average issues are closed in 110 days. There are no pull requests.

It has a neutral sentiment in the developer community.

The latest version of zendesk-flatfile is current.

Quality

zendesk-flatfile has no bugs reported.

Security

zendesk-flatfile has no vulnerabilities reported, and its dependent libraries have no vulnerabilities reported.

License

zendesk-flatfile has a Non-SPDX License.

Non-SPDX licenses can be open source with a non SPDX compliant license, or non open source licenses, and you need to review them closely before use.

Reuse

zendesk-flatfile releases are not available. You will need to build from source code and install.

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zendesk-flatfile Key Features

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zendesk-flatfile Examples and Code Snippets

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Community Discussions

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Vulnerabilities

No vulnerabilities reported

Install zendesk-flatfile

This tool has the following non-core prerequisites:. Once these are installed (you can use the CPAN or CPANPLUS command line tools to do that), in the root directory of this tool, edit zendesk.conf, which is in INI format. The directories section you probably won't need to change - tickets_json will contain the JSON files for individual tickets, tickets_html the output HTML files, attachments the downloaded attachments, indices the data indices produced by the tool while working (currently only for attachments), and resources has the output template file and stylesheet. In the custom_fields section, enter the IDs and names of any custom ticket fields that you've set up, in the format 00000000 = Name. Once you have confirmed that the desired directories config is in place, you'll need to create the target directories before the first run, with something like $ mkdir tickets_json tickets_html attachments indices.
File::Slurper
JSON
Sort::Naturally
Template::Toolkit
WWW::Mechanize
Config::Tiny

Support

For any new features, suggestions and bugs create an issue on GitHub. If you have any questions check and ask questions on community page Stack Overflow .

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