ivr | : : Creates Digital Receptionist

I have a pod that is stateful (handles phone calls from an IVR) and due to that, performing updates or having an HPA perform pod termination can protentional cause dropped phone calls. I could extend the terminationGracePeriodSeconds to something large like 10 minutes, but I do not want to extend this that far if there are no phone calls coming through this pod.

Is there some way to query the pod via rest endpoint to verify how many phone calls are active? I would like to terminate the pod fast, but also extend it if it still had ongoing conversations.

Some details that may be pertinent:

• K8s: v1.20
• Language: NodeJS v16

Twilio noob - I'm trying to make a multilingual prompt for our IVR and I saw a suggestion to save the output of a TwiML Bin using similar code as shown below and then reference that audio file in the IVR flow, but how do I actually play/save the output of the bin?

Here it is class with one of it's methods running when class is initializing:

I am new in Twilio and trying to develop an IVR that at some point runs a function (Run Fuuntion Widget). The function should send http request including the user phone number to a service provider to make payment for a product selected by the user.

I tryed the code bellow but the variable is not getting the user phone number.

In my app, the users see a list of Twilio numbers.

I simply want to give the user the ability to specify a "forward number" for each of these numbers, and my app would call the Twilio API to set this up properly.

I understand that I can give each Twilio number a webhook, which returns TwiML that can facilitate the forward.

But because call forwarding is such a basic feature (the app has no needs to configure anything other than this), I was thinking, Twilio must have something built-in for me so that I don't have to host such a webhook just for call forwarding?

So I looked into the docs and found:

1. TwiML bins: snippets of TwiML directly hosted in Twilio – but can be created by console only and not API, useless for my scenario.

2. Twilio Studio: basically their IVR builder. Does seem to have API access. But I only need basic forward and have zero use for call flows etc, so this seems completely overkill?

3. Twilio function: this appears to be what I want. Twilio hosted functions that do not require self-hosted webhooks. It even has built-in templates for call forwarding in the console. But how do I create and update these programmatically via API so that I can pass in the numbers to forward to? From what I can see in the runtime API, functions can be created/updated with only the basic name/sid properties, so they're essentially empty functions? I do see this FunctionVersionContent API but it seems to be read only?

I'm lost at this point. Is there an API in Twilio I can call to set up basic call forwarding on a Twilio number that's all taken care of on Twilio's side, a feature that is provided to customers of basically any phone service?

I'm using Twilio Studio to generate an IVR. I want it to search a database for their records via them inputting an account number or something similar.

I have followed their documentation on using ngrok to connect to the database and used their sample 'read database' code, but I have an issue and a couple of questions.

1. Upon calling into the IVR how would I grab the input from the input widget? I assume "SELECT * FROM Users WHERE account_number = "[input_from_user]", but how does one refer to that user input to plug it into the query?

2. After that how does one retrieve just the name from the database for the 'say widget' to play a message like "John Doe, you have an unpaid balance...."? In the sample code i saw something like {{widgets.function_read_db.function.body}} to include the data in a text, but they didn't go more in-depth as to how to handle the data.

As for the error I followed all setup steps and replaced the names with my own database names and tables and it connects to the DB, but I get an error

I am building a machine to bounce with our company's IVR. For that I need a degenerated IVR and specifically I wish to have it receiving a call and sending_digits to the IVR.

I could not figure out how to send_digits without first calling the other party.

Using python for this matter.

Can someone spill light on this?

I am about to develop application that will call IVR and make selections there, like after IVR "says" the text "press 1 to get more info" my application should press 1. I have no idea how to start. Should it be something Arduino based + voice recognition? Any ideas are welcomed.

The project looks like this. When someone calls my Twilio number,

1. The IVR will ask for Mortgage id number using the Gather Input widget.

2. Once the caller input their Mortgage id number.

3. The IVR will read back the following information that is equivalent to Mortgage id number data:

   ...