osTicket | osTicket extension for Live Helper Chat

by LiveHelperChat PHP Version: Current License: No License

X-Ray Key Features Code Snippets Community Discussions(4)Vulnerabilities Install Support

kandi X-RAY | osTicket Summary

osTicket is a PHP library. osTicket has no vulnerabilities and it has low support. However osTicket has 1 bugs. You can download it from GitHub.

osTicket extension for Live Helper Chat.

Support

Quality

Security

License

Reuse

Support

osTicket has a low active ecosystem.

It has 22 star(s) with 20 fork(s). There are 11 watchers for this library.

It had no major release in the last 6 months.

There are 1 open issues and 12 have been closed. On average issues are closed in 291 days. There are no pull requests.

It has a neutral sentiment in the developer community.

The latest version of osTicket is current.

Quality

osTicket has 1 bugs (0 blocker, 0 critical, 0 major, 1 minor) and 54 code smells.

Security

osTicket has no vulnerabilities reported, and its dependent libraries have no vulnerabilities reported.

osTicket code analysis shows 0 unresolved vulnerabilities.

There are 1 security hotspots that need review.

License

osTicket does not have a standard license declared.

Check the repository for any license declaration and review the terms closely.

Without a license, all rights are reserved, and you cannot use the library in your applications.

Reuse

osTicket releases are not available. You will need to build from source code and install.

osTicket saves you 220 person hours of effort in developing the same functionality from scratch.

It has 549 lines of code, 14 functions and 16 files.

It has high code complexity. Code complexity directly impacts maintainability of the code.

Top functions reviewed by kandi - BETA

kandi has reviewed osTicket and discovered the below as its top functions. This is intended to give you an instant insight into osTicket implemented functionality, and help decide if they suit your requirements.

Validates input settings .
fill data for a given chat
Make an offline request
Sends request
Register event listeners
Listen to a chat created event .

Get all kandi verified functions for this library.

osTicket Key Features

No Key Features are available at this moment for osTicket.

osTicket Examples and Code Snippets

No Code Snippets are available at this moment for osTicket.

Community Discussions

Trending Discussions on osTicket

Python: Iterating over rows in a MySQL table

If-else using PHP, variable not working as intended

Cannot grant privileges to a user on a database

osticket Due Date

QUESTION

Python: Iterating over rows in a MySQL table

Asked 2021-Dec-28 at 18:40

Let me preface this by saying that I am only just starting out with Python, and am really liking it so far!

I am trying to create a Python script that updates certain values in a MySQL database based on another value. I have that part mostly working, but no matter what I try I can't get the script to properly iterate to the other rows. Currently, it just takes the value (location in ost_user__cdata) from the first row and applies it to every row in the destination column (org_id in ost_user).

If anyone is interested, what I am trying to accomplish here is to update the user's organization in osTicket based off of a custom field chosen by the end-user on their profile (the "organization" in this case will represent which office location the user is at, so I want the users to be able to pick their location themselves and have that automatically put them in the correct organization). osTicket doesn't allow for this in the app (only agents can set a user's org, which makes sense for how it would typically be used), however I have found that it is possible to set through the database.

Any help on this is much appreciated! Please see my script below.

Thanks!

...

ANSWER

Answered 2021-Dec-28 at 18:40

Do this with a single database query, not a Python loop. You can use a CASE expression to handle the cases where the location doesn't map directly to an organization ID.

Source https://stackoverflow.com/questions/70511107

QUESTION

If-else using PHP, variable not working as intended

Asked 2021-Aug-12 at 14:56

I am using OSTicket, a ticket support system. Using a dropdown menu in PHP, I would like to make a form which displays either one or two options, depending on the user. A regular user only shows scenario 1. Special users will see scenario 2.

Scenario 1 for regular users

...

ANSWER

Answered 2021-Aug-12 at 14:56

The code of

Source https://stackoverflow.com/questions/68758118

QUESTION

Cannot grant privileges to a user on a database

Asked 2020-Sep-14 at 14:44

I'm baffled by the problem I'm having. I created a database, created a user, and want to grant the user all privileges on the database. One way or another, I'm having syntax errors, while I'm fairly sure there is no syntax error.

...

ANSWER

Answered 2020-Sep-14 at 14:44

GRANT ALL PRIVILEGES ON `osticket`.* TO 'osticket'@localhost;

Source https://stackoverflow.com/questions/63886530

QUESTION

osticket Due Date

Asked 2020-Jan-26 at 15:57

Hello Im running osTicket ver 1.12, mysql 5.5.64, and php 7.0.33.

I notice when I add a due date as an agent or admin the due date shows up in the dashboard under "My tickets". I added a "Due date" in forms but when a user fills this information out it doesn't show up in the same column. Also when I open the ticket I can see there are 2 due date sections one for agents and one for users.

Is there a way to allow users to set due dates so I can see them in the panel? I can change it later if I wish.

...

ANSWER

Answered 2020-Jan-26 at 15:57

I searched the internet on forums and Github and could not find anyone that has been able to post a serious response. I finally figured it out.

I had to add the date field in a "built-in" form, I used the "Additional request information" form and added a date field, in the variable box i put "test_duedate". Then in the DB I found "ost_queue_column" and changed the "duedate" to "cdata__test_duedate". That allowed for the duedate from the "additional request information" form to populate in the queue field "Due Date".

I still had an issue with trying to sort the queue. So I went back to the DB in "ost_queue_sort" and changed "Due Date" to "-cdata__test_duedate". Now it is functioning properly. I hope this helps someone as I was frustrated for days trying to find some kind of info on the internet.

Source https://stackoverflow.com/questions/59827873

Community Discussions, Code Snippets contain sources that include Stack Exchange Network

Vulnerabilities

No vulnerabilities reported

Install osTicket

You can download it from GitHub.
PHP requires the Visual C runtime (CRT). The Microsoft Visual C++ Redistributable for Visual Studio 2019 is suitable for all these PHP versions, see visualstudio.microsoft.com. You MUST download the x86 CRT for PHP x86 builds and the x64 CRT for PHP x64 builds. The CRT installer supports the /quiet and /norestart command-line switches, so you can also script it.

Support

For any new features, suggestions and bugs create an issue on GitHub. If you have any questions check and ask questions on community page Stack Overflow .

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