service-desk | support team who need to check and reset user passwords | Authentication library

In Angular 8, I am using click function to run a custom function onView(row) and then try to redirect towards the child route by using this.router.navigate(['show/', row.id], { relativeTo: this.route }), but when I click then URL changes http://localhost:4200/#/customers/show/1 but this route component (CustomerEditComponent) is not loaded and webpage still showing the CustomersComponent content rather than to show the (CustomerEditComponent). Could you please help me with how I can load the HTML of CustomerEditComponent?.

We had a fully working Jira Service Desk installation (JIRA Service Desk Application v3.6.1) for years and on Friday we changed the password of the associated email account ithelp@...

Once the change was done on the Exchange server we updated the password on system-Outgoing Mail and system-Incoming Mail, provided the latest password by clicking on checkbox adjacent to Change Password. After entering the password, click on Update button.. The test in both cases says its working.

If we check Mail audit log for ithelp@... then we see.

If we do a test there then:

And the "view log" shows:

What have we tried?

We went through https://confluence.atlassian.com/jirakb/troubleshooting-jira-service-desk-incoming-mail-790960076.html?_ga=2.74568658.1933816762.1551665594-977289960.1550604024 without success.

Restarting Tomcat.

Rebooting the server.

Deleting and recreating the configuration for IMAP.

Configuring the IMAP settings using IP instead of server name.

If you know what could be the problem or if you know what we are missing your help is greatly appreciated.

Thanks in advance,

I am trying to connect my React app to the Jira Cloud API and can't seem to get past a 403 error.

My code currently does a Auth dance using OAuth 2.0 and returns the token and cloudid. I can use this to GET issues, however POST request (like creating an issue) return with 403. I have found here that this error is returned if the user does not have the necessary permission to access the resource or run the method.

I have ensured the user has the correct scope ([write: jira-work, read: jira-work]) and verified this is reflected in the user account (in their account > connect apps tab).

My app is not linked (via ApplicationLink) or installed (via Apps, Manage Apps), is this necessary to perform POST requests?

Here is a sample of my code:

After doing some scraping, I get all my data, store it in a pandas df but I'm having an issue when writing the header. Since I'm scraping many pages of a job site, I had to create a loop that iterates through the pages and gets a different df per page, and when it's done, I save the df to a CSV file.

The problem is that the header will always be written once per iteration and I would like to only be written once..

I have tried all solutions presented on this previous question here but I still I'm not able to come with a solution to this problem. I apologize if this is a silly question but I'm still learning and loving the journey. Any help, tip, advise would be very helpful.

Here's my code:

I'm new to the Atlassian development and I've went over the guides/tutorials for plugin development and everything worked fine (I'm using Ubuntu with IntelliJ as IDE). Also read the "Jira 7 Development Cookbook - Third Edition". When I tried to switch to JSD development the dependencies and plugins didn't work. I get errors like this:

I have a list of Projects in my view and I would like to dynamically generate individual pages for each one. My view: