webchat | webchat application | Chat library

I am trying to show the "sendTypingIndicator" when the chatBot (Microsoft Bot Framework) is processing any requests. I added sendTypingIndicator: true and sendTyping: true but still it does not show any animation, I searched in Microsoft documentation but i didn't find any specific. This what I have:

First, there has been plenty written on this subject in the context of WebChat, and there are fixes out there that show implementation. Here's a link that is pretty good:

• https://blog.botframework.com/2018/07/12/how-to-properly-send-a-greeting-message-and-common-issues-from-customers/

This problem is NOT a WebChat problem, it's a Direct Line problem that uses a 3rd party named LivePerson to host the bot which lives in Azure, and is connected via Direct Line. Hence, I do not control the client code (like I would if I were writing/hosting the bot using html/JavaScript). However, the take away here is "do not use conversationUpdate", which I am using in my bot, but please read on...

I'm hosting my Microsoft v4 Bot in LivePerson using Direct Line. The bot uses Adaptive Dialogs to welcome the user and ask them a question before the user sends any input using the OnConversationUpdateActivity():

I'm currently integrating LivePerson via Direct Line using the Microsoft Bot Framework (v4).

In the LivePerson Developer docs it states:

Ensure you have an ‘entry point’ in your bot that responds to the default ‘WELCOME’ action send by a new chat customer.

However, here are no code samples available on exactly how to do that. Does a new http endpoint needs to be built that LivePerson can call, or does this 'event' utilize the existing '/api/messages' endpoint?

The reason I want to react to this event is b/c when starting a chat with the bot directly in LivePerson test chat, I'm not seeing the bot's initial welcome message and first question. Nothing works until I type something, which the bot interprets as the answer to the first question you never see. When using the emulator and testing in WebChat in Azure, the bot works as expected.

I'm using Adaptive Dialogs, with a RootDialog as my entry point.

I am attempting to proof of concept a simple support & ticketing bot using Microsoft Bot Framework v4 and Azure. I have successfully created a bot via the Bot Framework Composer and deployed it to Azure using a Web App Bot. I have configured and installed the BotFramework-WebChat component on my test site and successfully connected the bot to it. The BotFramework-WebChat component is installed via cdn.botframework.com. The test site is a single page application and the bot sits alongside this such that it can be accessed at the users convivence.

Everything is working as expected. I would like however to post certain contextual information to the Bot depending on the current browser state. For example, if a user is looking at product ABC when they converse with the bot I'd like the bot to know this. To achieve it I'd like to update the user state on the bot channel, preferably via vanilla JavaScript when the main application state changes. I'd like to do this seamlessly in the background and I do not want to rely on additional frameworks such as React (the Microsoft Documentation references React heavily and I unfortunately have no understanding of the particular product so find it difficult/impossible to follow).

My question is therefore in two parts. Is the above possible using the API provided by the BotFramwork-WebChat component and if so how would one go about doing so? If it is not possible I would also appreciate any assistance on alternative methods should such alternatives exist.

i am currently working on automated unit tests inside the Microsoft Bot Framework 4. From there, i want to check simple conversational statements from the bot. In the CoreBot Tests sample (https://docs.microsoft.com/en-us/azure/bot-service/unit-test-bots?view=azure-bot-service-4.0&tabs=csharp) is demonstrated how it is possible to do that but for me, my bot isnt using dialogs (as far as i know).

My question here is now, how can i unit test simple Question/Answer Statements? My main goal is to unit test my QnA Maker Knowledge Bases.

I was recently investigating an issue related to a delay in rendering a welcome/greeting message for the first time when webchat is launched. The very first activities network request (before showing the welcome/greeting message) is usually 2-6s long(mostly it's either 2.5s or 5-6s). We are trying to implement this using BotFramework webchat version: 4.10.1 with react (minimizable version).

What I'm trying to accomplish is to load welcome/greeting message faster than the current time and upon checking the performance profile I found that activities network request(directline.botframework.com/v3/directline.../activites) is taking either ~2.5s or ~5.5s and after that, there is some more buffer time in between before the welcome message gets rendered.

I tried to record the performance profile of both cases(2.5s/5-6s)

2.5s https://i.imgur.com/InEyHxl.gif

5s https://i.imgur.com/yl3l6Z8.gif

Trying to find more information on how to improve/fix this behavior and gain more insights on this. I would be really glad if anyone can share your thoughts on this issue. Please let me know if I need to provide more information.

I have created a Microsoft bot framework using this tutorial. I created a chatbot using this javascript. I need to Enable/Disable the attachment button based on the bot message. My condition is to Enable the attachment button when the bot sends a message to the user to submit the attachment.

Html:

I'm trying to style the Twilio webchat sample so that it doesn't appear as a page intermodal and instead displays content at 100% width and height. I've gotten most of the way there:

However I'm not sure how to remove the expand/collapse buttons or have the chat auto initialise the chat on load. In essence the main question is: how can I use Webchat as a full-screen utility instead of a pop-up?

I've been trying to test a function app sending an activity to a bot that has an existing conversation, but to simplify for this post, I'll speak in terms of sending it via postman. I've have been butting up against an issue wherein the conversationId is not being found, despite confirming it does exist beforehand and I'm not entirely sure what I've done wrong.

I log onto portal azure, and go to my bot to Test in Web Chat. I authenticate the bot, and the conversation starts.

Here, I've checked the conversationId is exactly what I expect to be by examining the conversation calls response in Chromes debug tools, in this case it is 1GJ0N9UYKGyELu3LqpDF6b-a

Here is the exact conversation response...