twilio-contact-center | contact center built on Twilio , supporting voice calls | Chat library

 by   nash-md JavaScript Version: v1.0 License: MIT

kandi X-RAY | twilio-contact-center Summary

kandi X-RAY | twilio-contact-center Summary

twilio-contact-center is a JavaScript library typically used in Messaging, Chat, React Native, React, Nodejs, Twilio applications. twilio-contact-center has no bugs, it has no vulnerabilities, it has a Permissive License and it has low support. You can download it from GitHub.

Essence of a modern contact center is to serve customers on multiple channels (voice, web chat, video, email, social media, etc.), allow them to move seamlessly across channels and most importantly maintain context of the conversations. The Twilio Contact Center demo is reference architecture for building a modern contact center. The focus of the demo is to show how to build a Twilio platform based contact center and the various backend and frontend components needed. Note: We have done the basic work from an UX perspective and lot of opportunities remains to improve on it. It has been designed for demo purposes and has not been separately security checked. This application is provided as-is. Twilio does not officially support it.
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            kandi-support Support

              twilio-contact-center has a low active ecosystem.
              It has 184 star(s) with 125 fork(s). There are 28 watchers for this library.
              OutlinedDot
              It had no major release in the last 12 months.
              There are 0 open issues and 23 have been closed. On average issues are closed in 160 days. There are no pull requests.
              It has a neutral sentiment in the developer community.
              The latest version of twilio-contact-center is v1.0

            kandi-Quality Quality

              twilio-contact-center has 0 bugs and 0 code smells.

            kandi-Security Security

              twilio-contact-center has no vulnerabilities reported, and its dependent libraries have no vulnerabilities reported.
              twilio-contact-center code analysis shows 0 unresolved vulnerabilities.
              There are 0 security hotspots that need review.

            kandi-License License

              twilio-contact-center is licensed under the MIT License. This license is Permissive.
              Permissive licenses have the least restrictions, and you can use them in most projects.

            kandi-Reuse Reuse

              twilio-contact-center releases are available to install and integrate.
              Installation instructions, examples and code snippets are available.
              twilio-contact-center saves you 4096 person hours of effort in developing the same functionality from scratch.
              It has 8704 lines of code, 0 functions and 39 files.
              It has low code complexity. Code complexity directly impacts maintainability of the code.

            Top functions reviewed by kandi - BETA

            kandi has reviewed twilio-contact-center and discovered the below as its top functions. This is intended to give you an instant insight into twilio-contact-center implemented functionality, and help decide if they suit your requirements.
            • Controller for creating an admin controller
            • postLink and update checklist attribute
            • Creates binding state .
            • Create directive
            • Creates a new channel list .
            • Format a task time to get a value .
            • Returns a responsive name .
            • Watcher class
            • Create a state binding state machine
            • Creates a unboundState instance .
            Get all kandi verified functions for this library.

            twilio-contact-center Key Features

            No Key Features are available at this moment for twilio-contact-center.

            twilio-contact-center Examples and Code Snippets

            No Code Snippets are available at this moment for twilio-contact-center.

            Community Discussions

            QUESTION

            react-native-gifted-chat How to send on pressing return
            Asked 2022-Feb-21 at 11:33

            How do I make the return button on the mobile keyboard send the message instead of creating a new line? I tried using onSubmitEditing in the textInputProps but couldn't get it to work.

            ...

            ANSWER

            Answered 2022-Feb-21 at 11:33

            You need to implement your own ChatComposer and pass the onSubmitEditing prop in the textInputProps in there. In order to prevent keyboard dismiss you also need to set blurOnSubmit to false.

            Source https://stackoverflow.com/questions/71203028

            QUESTION

            Mongodb Mongoose sort and paginate chat messages
            Asked 2022-Feb-07 at 14:43

            I am making a chat app where 10 messages are loaded per page. The messages are sorted from oldest to latest, so the new messages come in bottom and old messages are in top. I tried to use skip() and limit() methods it didnt work.

            ...

            ANSWER

            Answered 2022-Feb-07 at 14:43

            Since you want to display messages 3 to 12 first, you need to sort using 'desc' instead of 'asc', so as to get the newest messages first. This will give you ["12", "11", ... "4", "3"]. Now all you have to do is to invert this array to get ["3", "4", ... "11", "12"]:

            Source https://stackoverflow.com/questions/71020221

            QUESTION

            Testproject Messager with Flutter using Peer-to-Peer Technology
            Asked 2022-Jan-27 at 14:18

            I'm working on a Testproject, where I want to exchange information via peer-to-peer from one Mobile device to another.

            My goal is to make a little chat widget, where when you post a message, you can see it on all devices, which are connected, a bit like this: So if I have one Mobile device, where I send the message, it's seen by all devices.

            The reason why I'm asking for help here, is because I've looked around and found two options for peer-to-peer in Flutter: A faulty example of a peer-to-peer connection in Flutter, with practically no documentation

            A better-documented example of peer-to-peer connection in Flutter, which also doesn't seem to work.

            According to some people, the first option doesn't even work anymore. I've tried both and neither of them managed to achieve what I wanted. It's possible that I don't understand the difference between them 100%.

            With this I don't even know really, how to write the Dart/Flutter code, to test the connection between two devices.

            I have experience with using Sockets and socketstreams on Java, where one device would send something into the socket stream and the other read it out of the socket stream, but there one device was server and one client.

            It would really help me if you could write a simple model, where this peer-to-peer connection works. Because the "documentation" available isn't helping me at all.

            Here is the non functioning code, which I have so far

            ...

            ANSWER

            Answered 2022-Jan-27 at 14:18

            There were multiple problems here:

            1. Not all permissions were given, as kindly pointed out by @TheFunk
            2. Huawei P40 Pro doesn't have google services, thus not communicating properly via Peer To Peer
            3. List item
            4. I was using the P2P strategy STAR, instead of cluster, which now seems to work.
            5. My focus on NFC was wrong, because it doesn't matter if the device has NFC or not.
            6. My assumption that both devices need the same userName seems to be wrong. They can be different, as long as they're declared to find each EndPointId.

            Note: This question is one of two, which are about the same nearby_connections library of Flutter.
            For me this question has been solved and if you have trouble finding a working code you should check out this question, where I've posted the entire connection code, which works but does not yet receive packages. Flutter using nearby_connections in Peer to Peer to send and Receive a Package

            Source https://stackoverflow.com/questions/70772404

            QUESTION

            How does the disconnect event works in socket.io?
            Asked 2022-Jan-12 at 00:53

            I followed a tutorial and was able to copy/build a simple real time web app. I understand everything from the code except for one thing. The 'disconnect' event. I removed most of the code for simplification, but it goes like this:

            ...

            ANSWER

            Answered 2022-Jan-12 at 00:53

            The disconnect event is a built-in socket.io event that tells you when a client disconnects.

            The socket.io client JavaScript uses the beforeunload event listener on the window, which executes before the tab closes, then sends a "I'm gonna die" message to the server, then vanishes.

            The server can also attempt to ping the client and if nothing returns, oops, disconnected.

            On the other hand, the client can manually disconnect from the server with:

            Source https://stackoverflow.com/questions/70675098

            QUESTION

            Perform action on seen/unseen messages with socket.io
            Asked 2021-Dec-31 at 07:26

            What is the best practice to handle seen/unseen messages in a chat room application based on Nodejs/SocketIO/React.

            Consider User1 sends a message to a room. If another user has seen that message, notify all users that the state of message has been seen.

            In my opinion using message brokers can be the better solution instead socket. I actually think that socket should only handle chat messages that are synchronously. but for seen/unseen status I prefer message brokers that are asynchronous. Are there any solutions or best practice in large scale applications?

            ...

            ANSWER

            Answered 2021-Dec-31 at 07:26

            It's unclear what you have currently tried, meaning that I can only advise solutions in order to achieve your aim.

            To firstly identify that a message was seen, IntersectionObserver is an inbuilt API that detects when an element has entered the viewport, meaning that it is visible, therefore; obviously seen. I have added comments in the code below where you should add a function to call to the server that the message was seen, however, that's up to you to implement.

            Source https://stackoverflow.com/questions/70539234

            QUESTION

            Ngfor doesn't actualize on reloading page (Angular + RXJS)
            Asked 2021-Dec-24 at 12:07

            Hi i'm building a chat app with angular for a school project i'm using firebase for my backend and i have an issue with my ngfor.

            For exemple if i reload the page i will see nothing unless i hover my routerlink on my navbar. However sometime it will work after some time on the page without any action

            When i recieve message i need to be on the page to see them ...

            When i reload my page in first time my array is empty this may be what makes the ngfor bug array on reload.

            I'm using ngOnInit() to subscribe :

            ...

            ANSWER

            Answered 2021-Dec-24 at 11:41

            I think you might need to use the child_added event instead of value in your getMessage method.
            Check if you're receiving data on time in your getMessage method, if not it's most probably, because of the event.
            But one thing that I don't understand is why you're calling emitMessage inside getMessage and also calling it inside your component after getMessage, try to evade that.

            Source https://stackoverflow.com/questions/70472450

            QUESTION

            BrokenPipeError on socket
            Asked 2021-Nov-13 at 09:53

            I created a messenger using Python Socket, when I use two clients, for example, when one user leaves the chat, the second user can send 1-2 more messages and after that the server stops accepting messages from other users, that is there is a well-known error Broken pipe 32. I understand the terminology of the error, perhaps the error lies on my server in a While True loop (a loop that includes all the actions that users carry out among themselves), because there is a fabulous code in the form:

            ...

            ANSWER

            Answered 2021-Nov-13 at 09:53

            perhaps the error lies on my server in a While True loop (a loop that includes all the actions that users carry out among themselves), because there is a fabulous code in the form:

            Source https://stackoverflow.com/questions/69935312

            QUESTION

            How to handle thousands of messages in a real-time group chat with Firestore?
            Asked 2021-Nov-10 at 14:53

            I need some help with Firestore building a chat app. I've looked at the documentation but I couldn't find the answer I need.

            I'm building a real-time chat (many-to-many) that must handle thousands of messages, and those messages can also be edited, deleted and undeleted. The main problem is that loading all the messages once (as Firebase suggests) and then manage them on the FrontEnd side freezes my frontend application for the huge amount of messages. I tried to do that with the pagination API but I got some edge cases e.g.

            ...

            ANSWER

            Answered 2021-Nov-10 at 14:53

            Your approach is fine, but it turns out that pagination and realtime updates with a cursor based API lead to some tricky edge-cases.

            You'd have to either remove the duplicate documents based on their ID and then have pages with different sizes, or update the starting point of the second query (and then later queries as you have more pages).

            There are more such edge cases, which is one of the reasons the FirestorePagingAdapter in FirebaseUI doesn't handle realtime updates.

            Source https://stackoverflow.com/questions/69895158

            QUESTION

            How to get information from a client socket and display information on a server?
            Asked 2021-Oct-25 at 20:20

            How do I force the server to receive messages from the client and display the message: "{name} send message: {data}"? For example, a user sends a message to another user, and when a user named John sends the message "Hello Alice, how are you?", The server will be displayed at this point - John will send a message: Hello Alice, how are you? I will be grateful for your help. I hope will find the answer to this question in this article. Code below:

            server:

            ...

            ANSWER

            Answered 2021-Oct-25 at 20:20

            I modified your code like that.

            This is your server script.

            Source https://stackoverflow.com/questions/69712309

            QUESTION

            all messages time stamps keep updating to current time when a message is sent
            Asked 2021-Oct-24 at 02:28

            below is my code in flutter, when I send a message all the timestamps for every message update to the current time, how do I ensure the times don't change on any old messages? I have pulled the timestamp out correctly just missing what I am doing wrong to save the individual time stamp. I am not using a firebase timestamp just using what dart gives me for DateTime

            ...

            ANSWER

            Answered 2021-Oct-24 at 02:21

            Your error is in this line:

            Source https://stackoverflow.com/questions/69693267

            Community Discussions, Code Snippets contain sources that include Stack Exchange Network

            Vulnerabilities

            No vulnerabilities reported

            Install twilio-contact-center

            If you haven't used Twilio before, welcome! You'll need to Sign up for a Twilio account. We recommend you create a separate project within Twilio and install this app using that project. Note: It is recommended that you have an upgraded Twilio account to fully experience this demo.
            You can deploy this project with all depencendies on Heroku with Terraform, an open-source infrastructure as code software tool. Create the API key for Heroku, check the Heroku Platform API Guide for help. Add the Heroku API key and your email address to terraform.tfvars. Initialize the Terraform configuration files and run. If you have not installed Terraform, follow the Terraform Getting Started. Add the Twilio variables listed in section Configuration Variables to the terraform.tfvars variables file. Set your Heroku application name in the infrastructure description file terraform_heroku.tf. Create an execution plan. Install the project on Heroku by executing. After the installation has completed please open https://<your-application-name>.herokuapp.com/setup and configure the application. The demo overview will be accessible at https://<your-application-name>.herokuapp.com.
            This will install the application and all the dependencies on Heroku (login required) for you. As part of the installation, the Heroku app will walk you through configuration of environment variables. Please click on the following button to deploy the application. After the installation has completed please open https://<your-application-name>.herokuapp.com/setup and configure the application. The demo overview will be accessible at https://<your-application-name>.herokuapp.com.
            Fork and clone the repository. Then, install dependencies with. If you want to load environment variables from a file, install dotenv package to handle local environment variables. In the root directory create a file called '.env', then add the following to top of app.js. In order to run the demo you will need to set the environment variables liste in Configuration Variables](#configuration-variables). Before you can use the demo please open http://<your-application-name>/setup and configure the application. The demo overview will be accessible at http://<your-application-name>. Please note, if process.env.PORT is not set the applications runs on port 5000. If you are running the demo locally please remember that Twilio needs a publically-accessible address for webhooks, and the setup process registers these with Twilio. As such, you'll need to run something like ngrok instead of just hitting http://localhost:5000/. As you get new addresses from ngrok you'll need to also rerun the setup process to register the updated address with Twilio. Note: On Google Chrome a secure HTTPS connection is required to do phone calls via WebRTC. Use a tunnel that supports HTTPS such as ngrok, which can forward the traffic to your webserver.
            System Wide Install Download and install from ngrok Install with NPM npm install ngrok -g Run ngrok (if PORT is defined in your .env update accordingly) ./ngrok http 5000
            Project Only Install Install ngrok package npm install ngrok --dev Add the following to the top of app.js const ngrok = require('ngrok') const ngrokUrl = async function () { const url = await ngrok.connect((process.env.PORT || 5000)) console.log('ngrok url ->', url) } In app.js call ngrokUrl in app.listen to log the ngrok url on server spin up ngrokUrl()

            Support

            Essence of a modern contact center is to serve customers on multiple channels (voice, web chat, video, email, social media, etc.), allow them to move seamlessly across channels and most importantly maintain context of the conversations. The Twilio Contact Center demo is reference architecture for building a modern contact center. The focus of the demo is to show how to build a Twilio platform based contact center and the various backend and frontend components needed. Note: We have done the basic work from an UX perspective and lot of opportunities remains to improve on it. It has been designed for demo purposes and has not been separately security checked. This application is provided as-is. Twilio does not officially support it.
            Find more information at:

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