ticketit | simple helpdesk tickets system for Laravel | Dashboard library
kandi X-RAY | ticketit Summary
kandi X-RAY | ticketit Summary
A simple helpdesk tickets system for Laravel 5.1+ (5.1 – 5.8 and 6.* - 7.* - 8.*) which integrates smoothly with Laravel default users and auth system. It will integrate into your current Laravel project within minutes, and you can offer your customers and your team a nice and simple support ticket system.
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Top functions reviewed by kandi - BETA
- Get the default routes .
- Generate fake data
- Boot the ticket
- Get all tickets .
- Check if data is serialized .
- Register ticketit table .
- Send a notification .
- Get the editor locale .
- Auto select the first agent
- Get unused settings .
ticketit Key Features
ticketit Examples and Code Snippets
Community Discussions
Trending Discussions on ticketit
QUESTION
I am adding some tests on my Spring Boot 2.4 application that works well in production.
In one of my SpringBootTest
, I call the API (using mockMvc
) and compare the result with what I have in the DB.
ANSWER
Answered 2022-Mar-22 at 14:04I believe you mis-interpret the stack trace. The problem is not in calling the method size()
on the result of findAll()
, but in the method findAll
itself.
In findAll
you call TicketTypeEntity.toTicketTypeList
, which converts DB entity to DTO. This method touches ticketGroupsEntity
, which is a lazy collection.
The code fails in unit test, but runs when accessed via springs controller. This is due to Open Session In View, which is enabled by default.
See:
You could solve it multiple ways:
- @Transactional findAll (be aware of lazy loading issues)
- explicit fetch in query
- entityGraph
But to my eyes your entity mapping looks suspicious, you seem to have all data needed to construct TicketType in TicketGroupsEntity. Maybe you could query that entity instead?
QUESTION
So I used the namespace models shift to make the change from App to App\Models.
One of the packages in use (Ticketit) is calls App\User in it and I need a way to override this.
The offending file is: \vendor\kordy\ticketit\src\Models\Agent.php
How can I override the "use App\user;" line there?
...ANSWER
Answered 2021-Apr-12 at 03:29From what I am looking at in the source code, that is hardcoded, so you cannot do anything then... I am not sure if you could "fake" the App\User
to point to App\Models\User
using composer but that would be nasty, same if you created a class on inside app
folder with name User
and it only extends the model like this:
QUESTION
I'm trying to localize [thekordy/ticketit][1] to Persian language but some of my content are translated correctly and others have utf-8 problem and are display as تÛکت ÙØ§Û ÙعاÙ
.
I put charset utf-8 in every blade and also put \Blade::setEchoFormat('e(utf8_encode(%s))');
in my service provider but again I have the problem and at last I tried to run php artisan vendor:publish
this code in my comment prompt and also I publish Tag:lang
successfully but my blade again have that Unicode problem, I've attached a screenshot of my blade at the end of this message, what should I do to solve this problem and localize my ticketit correctly?
ANSWER
Answered 2020-Mar-03 at 16:40make sure the HTML charset attribute is set to utf-8. You could try
Community Discussions, Code Snippets contain sources that include Stack Exchange Network
Vulnerabilities
No vulnerabilities reported
Install ticketit
Step 1. Run this code via your terminal (1-2 minutes). Step 2. After install, you have to add this line on your config/app.php in Service Providers section (1-2 minutes). Step 3. Check if App\User exists. Step 4. Make sure you have authentication set up. In 5.2+, you can use php artisan make:auth. Step 5. Setting up your master view for Ticketit integration (1-2 minutes). Step 6. Register at least one user into the system and log it in. Step 7. Go ahead to http://your-project-url/tickets-install to finalize the installation (1-2 minutes). Default ticketit front route: http://your-project-url/tickets. Default ticketit admin route: http://your-project-url/tickets-admin. Make sure you have created at least one status, one prority, and one category before you start creating tickets. If you move your installation folder to another path (or server), you need to update the row with slug='routes' in table ticketit_settings. After that, don't forget to flush the entire cache.
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