helpdesk | Rails engine that provides simple helpdesk functionality | Application Framework library

 by   johnbeynon Ruby Version: Current License: MIT

kandi X-RAY | helpdesk Summary

kandi X-RAY | helpdesk Summary

helpdesk is a Ruby library typically used in Server, Application Framework, Ruby On Rails applications. helpdesk has no bugs, it has a Permissive License and it has low support. However helpdesk has 7 vulnerabilities. You can download it from GitHub.

Helpdesk is a Rails engine that provides simple helpdesk functionality directly into your site. It should be considered a Work in progress if you find it and attempt to install it.
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            kandi-support Support

              helpdesk has a low active ecosystem.
              It has 3 star(s) with 32 fork(s). There are 1 watchers for this library.
              OutlinedDot
              It had no major release in the last 6 months.
              There are 2 open issues and 0 have been closed. There are no pull requests.
              It has a neutral sentiment in the developer community.
              The latest version of helpdesk is current.

            kandi-Quality Quality

              helpdesk has 0 bugs and 0 code smells.

            kandi-Security Security

              OutlinedDot
              helpdesk has 7 vulnerability issues reported (3 critical, 0 high, 4 medium, 0 low).
              helpdesk code analysis shows 0 unresolved vulnerabilities.
              There are 0 security hotspots that need review.

            kandi-License License

              helpdesk is licensed under the MIT License. This license is Permissive.
              Permissive licenses have the least restrictions, and you can use them in most projects.

            kandi-Reuse Reuse

              helpdesk releases are not available. You will need to build from source code and install.
              It has 988 lines of code, 31 functions and 90 files.
              It has low code complexity. Code complexity directly impacts maintainability of the code.

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            helpdesk Key Features

            No Key Features are available at this moment for helpdesk.

            helpdesk Examples and Code Snippets

            No Code Snippets are available at this moment for helpdesk.

            Community Discussions

            QUESTION

            How can disable first two column of header in vue
            Asked 2022-Apr-15 at 18:17

            I am trying to disable draggable function for first 2 column i tried options in draggable

            ...

            ANSWER

            Answered 2022-Apr-15 at 18:17

            Add method in draggable :move that check the header title if it match with subject it will return false and it will not be able to drag

            Source https://stackoverflow.com/questions/71887123

            QUESTION

            Found 0 JPA repository interfaces after I ran my spring boot application
            Asked 2022-Mar-22 at 07:14

            1. UserRecord

            package auj.helpdesk.model;

            ...

            ANSWER

            Answered 2022-Mar-22 at 06:11

            Use @Repository in your UserRepository interface.

            Source https://stackoverflow.com/questions/71567422

            QUESTION

            Mapping vector of values to custom value
            Asked 2022-Mar-21 at 11:26

            I have vector of values like some Job Positions lets say

            ...

            ANSWER

            Answered 2022-Mar-21 at 11:23

            QUESTION

            How do I set a value on a selection via a button
            Asked 2022-Mar-17 at 16:02

            I need to create a button which will define a ticket the value of the state variable to cloturé.

            And when a ticket is cloturé, it will on read only.

            How can i do it ?

            The ticket's model is helpdesk.ticket

            view.xml :

            ...

            ANSWER

            Answered 2022-Mar-17 at 16:02

            You can just use write().

            Source https://stackoverflow.com/questions/71501079

            QUESTION

            Get data from XML using python
            Asked 2022-Mar-09 at 17:24

            i have this xml file :

            ...

            ANSWER

            Answered 2021-Dec-09 at 15:21

            Actually, ETree can also do this task but I am more familiar with BeautifulSoup. Anyways, both of them have similar approaches to handle the XML data.

            In case using BeautifulSoup, first, use find_all('phase') to get the list of all phases inside work. Then, iterate through the list and retrieve the value one by one. Use .text.strip() to get text node and make sure that there is no space at first and last position. Create them as a dict and append to the list one by one. Last, convert the list of dict as dataframe using pd.DataFrame.

            Source https://stackoverflow.com/questions/70291362

            QUESTION

            How to access properties of JSON with Sequelize
            Asked 2022-Feb-24 at 16:33

            I have the following JSON User structure :

            ...

            ANSWER

            Answered 2022-Feb-22 at 08:50

            Unfortunately the answer depends of your dialect. What are you using ? Postgres ? MySQL ? ... ?

            In any case you have a relationship between 2 tables right ? User and Role.

            If yes, you will be forced to try a solution using sequelize.fn & sequelize.col.

            For ex, for Postgres I do:

            Source https://stackoverflow.com/questions/71212156

            QUESTION

            Pandas - groupby and show aggregate on all "levels"
            Asked 2022-Feb-17 at 21:01

            I am a Pandas newbie and I am trying to automate the processing of ticket data we get from our IT ticketing system. After experimenting I was able to get 80 percent of the way to the result I am looking for.

            Currently I pull in the ticket data from a CSV into a "df" dataframe. I then want to summarize the data for the higher ups to review and get high level info like totals and average "age" of tickets (number of days between ticket creation date and current date).

            Here's an example of the ticket data for "df" dataframe:

            I then create "df2" dataframe to summarize df using:

            ...

            ANSWER

            Answered 2022-Feb-17 at 19:57

            Couldn't think of a cleaner way to get the structure you want and had to manually loop through the different groupby levels adding one row at a time

            Source https://stackoverflow.com/questions/71151063

            QUESTION

            Difference between PRTG and Grafana
            Asked 2022-Feb-09 at 11:30

            I would like to know the difference between Grafana and PRTG from a functional point of view.

            We use PRTG at work and I have to do a proof of concept on Grafana.

            Every morning I look at the errors / warnings reported by PRTG but I lack overall visibility. So after some research I saw that PRTG offer to create MAPS (dashboards) but it seems limited to infra / network.

            My objective is initially to make an easy correlation between the infrastructure's monitored elements (storage, vmware, switchs, etc...) and PRTG Maps seem to more or less meet the needs. Also I want to do daily/weekly reporting and easily follow the evolution of the infra over the month.

            But on the other hand, I would like to be able to offer application dashboards and potentially dedicated to other teams (helpdesk, change manager, etc.)..

            Grafana looks more friendly and especially seems to be able to create dashboards on other perimeters.

            Can the two tools be complementary or PRTG is ok on its own ?

            Thank you.

            ...

            ANSWER

            Answered 2022-Feb-09 at 11:30

            PRTG allows you to create application dashboards - you are limited only by sensors you have in your system. This means if you create only system level sensors like Ping, CPU, network utilization - then you cannot really say much about your application since you monitor only infrastructure. PRTG is good in creating Maps in comparison to other monitoring tools and they are now working on improvement of this functionality (see their roadmap). Creating maps specific to teams in your company is possible with PRTG (permissions can be set) and is good idea in general.

            To make weekly/daily reports there is possibility to let PRTG send you email with attached PDF related to sensor[s] you choose. Similar functionality has Grafana (cloud/enterprise version)

            The difference between PRTG and Grafana as of January 2022 is that PRTG does not allow you to zoom into charts dynamically (meaning with your mouse at specific start/stop date/time range) - its much more "static" in this regard and you as user wish to have this option. If you create application map in PRTG then you can forget any zooming or changing of date on that dashboard - its just not built for it. Its more like "what is status now" dashboard, but never for analysis of issues which happened yesterday which is exactly what you want if something happened during weekend and its Monday.

            I see that Grafana has some Machine Learning possibility where PRTG has none - it only shows you similar behavior of sensors but that is good for a cat (at least i never needed it in my 7+ years of using PRTG)

            Grafana as far i know it is just a frontend but PRTG is whole monitoring system inclusive frontend so you are not comparing sensor capabilities here - in this PRTG is really very good and they are adding new sensors every month (meaning for new vendors/hardware you have possibility to monitor them with specialised sensors built just for this hardware)

            I don't think you can combine Grafana and PRTG - its either or since you have different monitoring engine on background of Grafana.

            Hope it answers your questions

            Source https://stackoverflow.com/questions/70289347

            QUESTION

            JSONObject().put using a List Throws recursivelyDefinedObjectException
            Asked 2022-Feb-08 at 18:55

            I have a query that generates a List of Tickets using hibernate like so :

            ...

            ANSWER

            Answered 2022-Feb-08 at 12:45

            QUESTION

            Formatting textbox contents
            Asked 2022-Jan-25 at 08:12

            i'm trying to create a gui script for our helpdesk to use to grant users share permissions. I'm currently stuck at textbox with share paths, i want it to accept input, upon "Textchange" event, validate paths and then change text so only valid paths are left and invalid ones would be deleted. The event looks like this:

            ...

            ANSWER

            Answered 2022-Jan-25 at 08:12

            Your $PathsToGrant is a string, not an array. When you add your path like this :

            Source https://stackoverflow.com/questions/70833845

            Community Discussions, Code Snippets contain sources that include Stack Exchange Network

            Vulnerabilities

            No vulnerabilities reported

            Install helpdesk

            You can download it from GitHub.
            On a UNIX-like operating system, using your system’s package manager is easiest. However, the packaged Ruby version may not be the newest one. There is also an installer for Windows. Managers help you to switch between multiple Ruby versions on your system. Installers can be used to install a specific or multiple Ruby versions. Please refer ruby-lang.org for more information.

            Support

            For any new features, suggestions and bugs create an issue on GitHub. If you have any questions check and ask questions on community page Stack Overflow .
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            https://github.com/johnbeynon/helpdesk.git

          • CLI

            gh repo clone johnbeynon/helpdesk

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            git@github.com:johnbeynon/helpdesk.git

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