freepbx | FreePBX 15 Docker Image CentOS 7.8 build | TCP library

I have freepbx, Asterisk version 13.32.0 built by mockbuild @ jenkins7.
We need to include into queue_log file additional field with CallerID number. How can i do this?
Right now I have a table on mysql - queue_log, but I want to see the Callerid number. Is it possible?

Thanks!

I have set up FreePbx and it is working I can make calls into the pbx and out of the pbx. I have enabled the REST API and added a user and password. I cloned the Asternet.Ari https://github.com/skrusty/AsterNET.ARI.

The program runs and I get the connected event:

I write a wallboard for asterisk queue system. The document says that when a call is transferred away by an agent an ATTENDEDTRANSFER (or BLINDTRANSFER) event log should be added to the queue_log file automatically. Unfortunately there is no line for any transferred calls in the log file (queue_log in my case). Is there any setting to be changed to let the system to log them properly ? When I check the CEL files, I see the transfer logs. So the system is logging correctly for CEL but not for queue_log. I tried to transfer the call to another agent, to an IVR and to another user who is not an agent for any queue. The result is the same, no log for the transfer process.

Any suggestions ?

I use the following: Asterisk Version: 13.22.0 Freepbx 14.0.5.25 All trunks and clients are connected via SIP

I use the Asterisk-Manager package for NodeJs

https://www.npmjs.com/package/asterisk-manager

and have a tape announcement as a text which must be translated via text to speech. When I try to call an outgoing phone number how can I setup the text to speech variable and the recipient? An example would be

I am trying to write a wallboard for my asterisk server. This wallboard will process the queue_log file in /var/log/asterisk.

Here is a scenario in question:

1) A customer calls out call center. Let his number be 44556677889900 and our number 8881234567890.

2) The customer enters the queue 210.

3) Agent 1 takes the call.

4) Agent 1 decides that the call should go to another queue. And transfers it to queue 209

5) Agent 2 takes the call.

6) Agent 2 terminates the call after talking with the customer. (When Agent 2 is talking on the phone Agent 1 is idle and available for a new call.

7) Normally Agent 1 ended his call at 4th step, but the log with COMPLETEAGENT appears just now, even the agent is available since 4th step

Here is the output in the queue_log:

1550582529|1550582516.26480|210|NONE|DID|8881234567890 * 1. step* 1550582529|1550582516.26480|210|NONE|ENTERQUEUE||44556677889900|1 * 2. step* 1550582531|1550582516.26480|210|Test Agent 1|CONNECT|2|1550582529.26493|2 3. step 1550582536|1550582536.26498|209|NONE|DID| ** 4. step** 1550582536|1550582536.26498|209|NONE|ENTERQUEUE||9991|1 4. step 1550582539|1550582536.26498|209|Test Agent 2|CONNECT|3|1550582536.26499|2 5. step 1550582543|1550582536.26498|209|Test Agent 2|COMPLETECALLER|3|4|1 6. step 1550582549|1550582516.26480|210|Test 1|COMPLETEAGENT|2|18|1 7. step

As mentioned in the 7th step, Agent 1 if available for new calls after he transfers the call to queue 209. (In fact if a new call comes, the system send the call to Agent 1). However the log "COMPTELEAGENT" appears only when the customer disconnects.

This makes my wallboard think that Agent 1 is busy even he is not. And worse if he received a new call before Agent 2 finishes, everything gets more complicated.

Questions:

1) How it is possible to make the system send the COMPLETEAGENT at step 4 ?

2) Why is ATTENDEDTRANSFER log missing ? (Not related to this problem directly but can also be connected)

Asterisk Version: 13.22.0

Freepbx 14.0.5.25

Thank you in advance.

Please help understand out what's going on.
Asterisk starts dialpan many times for one input call.
I use Asterisk 15.4.0 (FreePBX 14.0.5.25),
My extensions_custom.conf:

I have an unusual situation with my Asterisk.

Firstly the machine is a FreePBX 14, running Asterisk 15.4.0

I have a dialplan which takes card details using an IVR, i.e Enter Card Number followed by the Hash key.

This then puts together a whole string to execute a separate Perl Script that will charge the customers card with the requested amount.

If i run the perl script from the CLI, the script executes fine and charges the card.

If I go through the dialplan, providing the relevant card details, when it gets to the end to execute the script, it all appears to work, but nothing happens in terms of charging the card.

In an effort to see the AGI script running and seeing what's going wrong, I run asterisk as 'asterisk -vvvvvc' as root, and do the same again, the payment goes through, and works completely fine.

This leads me to believe that when running asterisk as (asterisk -vvvc) it runs with elevated permissions allowing the script to run properly.

Any ideas as to how i can have this working normally or what permissions I need to fix.

The script is set to 0777, so should be executable by everything, and I've also set the script to be owned by asterisk AND root, and that made no difference.

Here is the command I am using in the dialplan to invoke the script.

I am working on a project and the client is using freePBX version 2.0.X and they want to upgrade their version to 14.0.X. How should I do this keeping in mind that all the data and configurations needs to be migrated to the newer version?

edit: to those who are marking it negative, I am new to this and if I new the answer then, I wouldn't ask.

I have FreePBX distro installed (containing FreePBX 14 • Linux 7.4 • Asterisk 13) on one machine IP: 192.168.1.129.

I have another machine with XAMPP web server (MyWebApp) IP: 192.168.1.22.

I want to create and remove users in FreePBX from MyWebApp interface. FreePBX wiki says RESTful interaction is possible, however I'm stuck and more confused after going through FreePBX wiki links and Asterisk ARI documents.

Appreciate if anyone can clarify any of the following:

• is it possible in the first place what I'm trying to achieve?
• What needs to be enabled on FreePBX?
• What additional needs to be installed on MyWebApp to interact with FreePBX?

Thanks in advance.